Questions, answered

Orders placed before noon ship the same working day. Standard delivery arrives in 2–4 working days and is free on orders over $50 (otherwise $3.95). You'll get a tracking note the moment your parcel leaves us.

Order online and choose “Pick up in store” where available. We'll have your books at the till within two hours with a bookmark tucked in — just bring your confirmation email. We're at 14 Linden Row, Maplewood, open Mon–Sat 9–8 and Sun 10–6.

Flat, snug and rain-ready: kraft-paper wrap, guarded corners and a rigid mailer. Every parcel includes a bookmark and a handwritten note from the bookseller who packed it.

Yes — within 30 days, unread and in original condition, for a full refund. No restocking fees, no interrogation. Start a return by replying to your confirmation email or calling (555) 014-8890.

Send us a photo within 14 days and we'll ship a replacement immediately — you won't need to return the damaged copy. If the title is out of stock, choose any other book or take a full refund.

Always, and always free. Add a gift message at checkout and we'll hand-write it on a card. Tell us two facts about the recipient in the order notes and we'll choose the paper to match.

Happily — it's our favourite email to receive. Use the contact form with the reader's age, two books they loved and one they didn't, and a bookseller will reply within a day with three picks.

Yes: a free Saturday writing workshop monthly, Sunday story hour for ages 4–8, and three evening book clubs. Seats are limited — reserve through the contact form and watch the journal for dates.